Browse our most frequently asked questions list below to learn everything you need to know!

Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.

All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority.

Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!

Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.

We prioritize delivering all products to ensure they are placed in a safe area for children/adults to play and to prevent any damage. Our prices cover delivery, setup, breakdown, and pickup.

Our standard rental duration is 8 hours. If you need to extend the rental period, please contact us as soon as possible to make arrangements. There is an additional charge for overnight orders.

Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. We do provide a water hose (25ft long) if inflatable is further please have a water hose present.

To cancel or reschedule, sufficient notice must be given – at least 48 hours prior to start of your event. Cancellation of event with less than 48 hour notice forfeits entire deposit. Cancellation after set-up has begun forfeits any refund. Postponement of event with at least 1-week notice may entitle you to use all or part of your deposit towards a timely rescheduled event at our discretion. Any rescheduled event is subject to availability of activities at the time of notification of postponement. If you suspect bad weather, we ask that you cancel prior to delivery, or have an alternate indoor space available. In the case of high winds upon delivery, a representative will determine if it is safe to setup the unit. If this occurs, you will be released from any financial responsibility.

Yes, our inflatables are big commercial size inflatables that will allow for adults to participate.

Yes, our deposit is 50% of rental total via a credit card. Balances can be paid via cash to the delivery staff, or credit card payment via your online contract. For organizations that require POs or special payment arrangements please let us know in advance.

Yes, we have a General Liability policy in place. We are approved to rent in many of the local parks & school systems in the Triad and surrounding areas. 

Still have questions?

Feel free to use our Contact Form to reach out to us anytime, or give us a call (336) 517-7414.